Privacy Policy

Effective Date: April 3, 2025

At Nook, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information while complying with global privacy laws, including GDPR, CCPA, PIPL, and other international regulations.

1. Who We Are

Nook ("we", "us", or 'our') is a mobile app designed to provide a science-based well-being solution to help you navigate life and work with confidence and peace. If you have questions about this policy or your rights, contact us at:

2. What Data We Collect

We collect the following types of information:

a. Information You Provide Directly

  • Your name, email address, and account preferences when you sign up.
  • Payment details for purchases made within the app.

b. Information We Collect Automatically

  • Device information (e.g., model, operating system).
  • IP address and location data (if enabled).
  • App usage data (e.g., features used, time spent).

c. Information from Third Parties

  • Social media accounts (if you log in via platforms like Google or Facebook).

3. How We Use Your Data

We use your data for the following purposes:

PurposeExamplesLegal Basis
To provide our servicesAccount creation, app functionalityContractual necessity
To improve our appAnalyzing usage patternsLegitimate interests
To send marketing updatesNewsletters, special offers (with consent)Consent
To comply with legal obligationsFraud prevention, tax complianceLegal obligation

4. Sharing Your Data

We only share your data in limited circumstances:

  • Service Providers: Payment processors (e.g., Stripe), analytics tools (e.g., Google Analytics), and cloud storage providers.
  • Legal Requirements: When required by law or to protect our rights.

We never sell your personal data to third parties.

5. International Compliance & Data Transfers

We comply with privacy laws worldwide, including:

  • GDPR (EU): Protecting your rights as a user in Europe.
  • CCPA/CPRA (California): Providing transparency and control for California residents.
  • PIPL (China): Ensuring strict measures for personal data protection in China.
  • India's DPDPA: Adhering to localization and cross-border transfer rules in India.

If your data is transferred outside your country or region, we use safeguards like Standard Contractual Clauses or adequacy decisions to ensure its security.

6. Your Rights Under Global Privacy Laws

Depending on where you live, you may have the following rights regarding your personal data:

  1. Access: Request a copy of your data.
  2. Correction: Update inaccurate or incomplete information.
  3. Deletion: Ask us to delete your data (except where legally required).
  4. Restriction: Limit how we process your data in certain cases.
  5. Portability: Receive your data in a portable format for transfer to another service provider.
  6. Objection: Stop certain types of processing (e.g., marketing).
  7. Withdraw Consent: Revoke consent for activities based on it (e.g., newsletters).

To exercise these rights, email us at contact@yournook.org.

7. Data Retention

We keep your personal data only as long as necessary for the purposes outlined above:

  • Account information: Until you delete your account or request deletion.
  • Payment records: Retained for 7 years for tax purposes.
  • Usage data: Retained for up to 12 months for analytics purposes.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze app performance. You can manage cookie preferences through your device settings or our cookie banner.

For more details, read our Cookie Policy.

9. Data Security Measures

We implement strict security measures to protect your information, including encryption during transmission and storage, regular audits, and access controls to limit unauthorized access.

However, no system is completely secure; please notify us immediately if you suspect unauthorized access to your account.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements worldwide (e.g., GDPR updates in Europe, CCPA/CPRA changes in California). We'll notify you of significant updates via email or in-app notifications.

Thank you for trusting Nook! If you have any questions or concerns about this policy or how we handle your data globally, feel free to contact us at contact@yournook.org.

This policy aligns with major privacy laws worldwide and includes provisions for emerging regulations such as AI governance and biometric protections where applicable.